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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Medicare)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
4.0
Aetna Life Insurance Company (Louisiana)
CMS Contract: H5521
LA PPO Yes
3.5
3.5
3.5
4.0
Peoples Health, Inc.
CMS Contract: H1961
LA HMO Yes
3.5
4.0
3.5
4.0
Sierra Health and Life Insurance Company, Inc. (AR,LA,NM,OK,TX)
CMS Contract: H2001
AR, LA, NM, OK, TX PPO Yes
4.0
4.5
3.5
3.5
Humana Health Benefit Plan of Louisiana, Inc.
CMS Contract: H1951
LA HMO Yes
3.5
3.5
3.0
3.5
UnitedHealthcare Insurance Company (AR,LA,OK,TX)
CMS Contract: H2228
AR, LA, OK, TX PPO Yes
3.0
3.5
3.0
3.0
Aetna Health Inc. (Louisiana) dba Coventry Health Care of Louisiana
CMS Contract: H3928
LA HMO No
3.0
2.5
3.0
3.0
Humana Benefit Plan of Illinois, Inc.
CMS Contract: H5525
AL, GA, IL, IN, KY, LA, ME, MT, NJ, NC, OH, PA, SC, WV PPO No
3.5
3.0
3.0
3.0
UnitedHealthcare Insurance Company (Washington) 
CMS Contract: H5008
AZ, LA, MS, NM, WA HMO No
2.0
3.0
3.0
3.0
Vantage Health Plan, Inc.
CMS Contract: H5576
LA HMO/POS Yes
3.0
2.5
2.5
3.0
WellCare Health Insurance of Arizona, Inc. (Louisiana)
CMS Contract: H2491
LA HMO Yes
2.5
1.5
2.5
2.5
Humana Insurance Company (Mississippi)
CMS Contract: R0110
LA, MS PPO No
2.5
2.0
2.5
Partial Data Reported UnitedHealthcare of Louisiana, Inc.
CMS Contract: H4089
LA HMO No I
0.0
I
No Data Reported HMO Louisiana, Inc.
CMS Contract: H6453
LA HMO No