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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Medicare)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
4.0
Aetna Life Insurance Company (Kansas)
CMS Contract: H5521
KS PPO Yes
3.5
3.5
3.5
4.0
Sierra Health and Life Insurance Company, Inc.
CMS Contract: H5652
CO, KS, MD, MA, MI, NJ, PA, TX, VA HMO/POS No
3.5
4.5
4.0
4.0
Sierra Health and Life Insurance Company, Inc. (IA,KS,MO,NE)
CMS Contract: H2001
IA, KS, MO, NE PPO Yes
4.0
4.5
3.5
3.5
Aetna Health Inc. (Pennsylvania) - Missouri
CMS Contract: H3931
KS, MO HMO Yes
3.0
3.0
3.5
3.5
CHA HMO, Inc. (Kansas City)
CMS Contract: H0028
KS, MO HMO Yes
2.5
3.5
3.0
3.5
Coventry Health Care of Missouri, Inc.
CMS Contract: H2663
AR, IL, KS, MO, OK HMO/POS No
3.5
3.5
3.5
3.5
Humana Insurance Company (KS, MO)
CMS Contract: H5216
KS, MO PPO Yes
3.5
3.5
3.0
3.5
UnitedHealthcare Insurance Company (IA,KS,MO,NE)
CMS Contract: H2228
IA, KS, MO, NE PPO Yes
3.0
3.5
3.0
3.5
UnitedHealthcare of the Midlands
CMS Contract: H2802
IA, KS, MO, NE HMO/POS Yes
3.0
3.5
3.0
3.0
Blue-Advantage Plus of Kansas City, Inc.
CMS Contract: H1352
KS, MO HMO No
3.5
3.5
3.0
3.0
Coventry Health and Life Insurance Company (Iowa)
CMS Contract: H1608
AR, GA, IL, IA, KS, MO, NE, OH, OK, SD, WV PPO No
4.0
3.0
3.0
2.5
Cigna HealthCare of St. Louis, Inc.
CMS Contract: H9460
KS, MO HMO No
2.5
2.5
2.5
2.5
Humana Insurance Company (Oklahoma)
CMS Contract: R4845
KS, OK PPO No
2.5
2.5
2.5
Partial Data Reported Blue-Advantage Plus of Kansas City, Inc.
CMS Contract: H6502
KS, MO PPO No I
1.5
I