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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Medicare)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
5.0
Medical Associates Health Plan, Inc.
CMS Contract: H1651
IL, IA HMO Yes
5.0
5.0
4.0
4.0
Aetna Life Insurance Company (Illinois)
CMS Contract: H5521
IL PPO Yes
3.5
3.5
3.5
4.0
Essence Healthcare, Inc.
CMS Contract: H2610
IL, MO HMO No
4.5
4.5
3.5
4.0
Health Alliance Connect
CMS Contract: H1463
IL HMO/POS Yes
4.0
4.5
3.0
4.0
Humana Benefit Plan of Illinois, Inc.
CMS Contract: H1468
IL HMO Yes
4.5
4.0
3.5
4.0
Sierra Health and Life Insurance Company, Inc. (IL)
CMS Contract: H2001
IL PPO Yes
4.0
4.5
3.5
4.0
UnitedHealthcare of Wisconsin, Inc.
CMS Contract: H5253
IL, IA, WI HMO/POS Yes
3.5
3.5
3.0
3.5
Aetna Health Inc. (Pennsylvania) - Illinois
CMS Contract: H3931
IL HMO Yes
3.0
3.0
3.5
3.5
Coventry Health Care of Missouri, Inc.
CMS Contract: H2663
AR, IL, KS, MO, OK HMO/POS No
3.5
3.5
3.5
3.5
HealthSpring of Tennessee dba Cigna-HealthSpring of Illinois
CMS Contract: H1415
IL HMO Yes
2.5
3.0
3.5
3.5
Humana Health Plan, Inc. (Illinois)
CMS Contract: H0336
IL HMO Yes
1.5
2.0
3.5
3.5
Humana Insurance Company (Illinois and Wisconsin)
CMS Contract: H5216
IL, WI PPO Yes
3.5
3.5
3.0
3.5
UnitedHealthcare Insurance Company (IN,IL,MI,MN,OH,WI)
CMS Contract: H2228
IL, IN, MI, MN, OH, WI PPO Yes
3.0
3.5
3.0
3.5
UnitedHealthcare of the Midlands, Inc. - IL/IN
CMS Contract: H2802
IL, IN HMO/POS Yes
3.0
3.5
3.0
3.0
Coventry Health and Life Insurance Company (Iowa)
CMS Contract: H1608
AR, GA, IL, IA, KS, MO, NE, OH, OK, SD, WV PPO No
4.0
3.0
3.0
3.0
Coventry Health Care of Illinois, Inc.
CMS Contract: H7301
IL PPO No
3.5
2.5
3.0
3.0
Humana Benefit Plan of Illinois, Inc.
CMS Contract: H5525
AL, GA, IL, IN, KY, LA, ME, MT, NJ, NC, OH, PA, SC, WV PPO No
3.5
3.0
3.0
3.0
Meridian Health Plan of Illinois, Inc.
CMS Contract: H5779
IL HMO No
3.0
2.5
3.0
2.5
Aetna Better Health of Illinois
CMS Contract: H2506
IL HMO Yes
1.5
1.0
2.5
2.5
Community Care Alliance of Illinois
CMS Contract: H3071
IL HMO No
1.5
2.5
2.5
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