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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Medicare)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
4.0
 		Sierra Health and Life Insurance Company, Inc. (ID,OR,WA)
CMS Contract: H2001
ID, OR, WA PPO Yes
4.0
4.5
3.5
4.0
 		UnitedHealthcare of Utah, Inc.
CMS Contract: H4604
ID, UT HMO Yes
3.0
4.0
3.5
3.5
 		Blue Cross of Idaho Health Services, Inc.
CMS Contract: H1350
ID HMO No
3.5
3.5
3.5
3.5
 		PacificSource Community Health Plans Inc.
CMS Contract: H3864
ID, MT, OR, WA HMO/POS No
3.5
4.0
3.5
3.5
 		Regence BlueShield of Idaho
CMS Contract: H1304
ID PPO Yes
3.5
4.0
3.0
3.5
 		Regence BlueShield of Idaho
CMS Contract: H1969
ID HMO Yes
3.5
2.5
3.0
3.5
 		SelectHealth Inc.
CMS Contract: H1994
ID, UT POS No
3.5
3.5
3.5
3.5
 		UnitedHealthcare Insurance Company(ID,OR)
CMS Contract: H2228
ID, OR PPO Yes
3.0
3.5
3.0
3.0
 		PacificSource Community Health Plans Inc.
CMS Contract: H4754
ID, OR PPO No
3.5
2.5
3.0
Partial Data Reported Blue Cross of Idaho Health Services, Inc.
CMS Contract: H1302
ID PPO No I
1.0
2.5