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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Medicare)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
5.0
Medical Associates Health Plan, Inc.
CMS Contract: H1651
IL, IA HMO Yes
5.0
5.0
4.0
4.5
Quartz Health Plan Corporation
CMS Contract: H5262
IA, WI HMO Yes
5.0
5.0
3.5
4.0
Aetna Health Inc. (Florida) - Iowa
CMS Contract: H1609
IA HMO Yes
3.0
3.0
4.0
4.0
Aetna Life Insurance Company (Iowa)
CMS Contract: H5521
IA PPO Yes
3.5
3.5
3.5
4.0
Sierra Health and Life Insurance Company, Inc. (IA,KS,MO,NE)
CMS Contract: H2001
IA, KS, MO, NE PPO Yes
4.0
4.5
3.5
4.0
UnitedHealthcare of Wisconsin, Inc.
CMS Contract: H5253
IL, IA, WI HMO/POS Yes
3.5
3.5
3.0
3.5
UnitedHealthcare Insurance Company (IA,KS,MO,NE)
CMS Contract: H2228
IA, KS, MO, NE PPO Yes
3.0
3.5
3.0
3.5
UnitedHealthcare of the Midlands
CMS Contract: H2802
IA, KS, MO, NE HMO/POS Yes
3.0
3.5
3.0
3.0
CHA HMO, Inc (Hawaii/Iowa)
CMS Contract: H0028
HI, IA, NE, SD HMO No
2.5
3.5
3.0
3.0
Coventry Health and Life Insurance Company (Iowa)
CMS Contract: H1608
AR, GA, IL, IA, KS, MO, NE, OH, OK, SD, WV PPO No
4.0
3.0
3.0
Partial Data Reported Health Alliance Midwest, Inc.
CMS Contract: H1737
IA HMO Yes I
2.0
2.5
Partial Data Reported Health Alliance Midwest, Inc.
CMS Contract: H2591
IA PPO No I
1.5
I
Partial Data Reported UnitedHealthcare Insurance Co of the River Valley
CMS Contract: H8768
IL, IA PPO No I
1.5
3.0
Partial Data Reported UnitedHealthcare of the Midwest, Inc. 
CMS Contract: H0169
IA, MO, NE HMO No I
1.0
3.5