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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Medicare)
Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.
In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results.
Ratings emphasize care outcomes (the results of care) and what patients say about their care.
The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment).
For more information about the ratings, including how they are calculated, visit our 2019 ratings page.
Note: There were no Health Plan Ratings in 2020.
See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.
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Lower Performance
Higher Performance
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≤1.0
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1.5
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2.0
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2.5
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3.0
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3.5
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4.0
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4.5
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5.0
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| States |
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4.5
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Capital Health Plan, Inc.
CMS Contract: H5938
| FL |
HMO
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Yes
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4.5
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4.5
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3.5
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4.5
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HealthSun Health Plans, Inc.
CMS Contract: H5431
| FL |
HMO
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No
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4.5
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3.0
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4.5
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4.0
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Aetna Health Inc. (Florida)
CMS Contract: H1609
| FL |
HMO/POS
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Yes
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3.0
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3.0
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4.0
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4.0
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Aetna Life Insurance Company (Florida)
CMS Contract: H5521
| FL |
PPO
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Yes
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3.5
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3.5
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3.5
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4.0
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Health First Health Plans, Inc.
CMS Contract: H1099
| FL |
HMO/POS
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Yes
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3.5
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3.5
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3.5
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4.0
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Health Options Inc.
CMS Contract: H1035
| FL |
HMO
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Yes
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4.5
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4.5
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3.0
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4.0
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Humana Medical Plan, Inc. (Florida)
CMS Contract: H1036
| FL |
HMO
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Yes
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3.5
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3.0
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3.5
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4.0
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Leon Medical Centers Health Plans
CMS Contract: H5410
| FL |
HMO
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No
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5.0
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4.5
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4.0
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4.0
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Medica Healthcare Plans Inc.
CMS Contract: H5420
| FL |
HMO
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Yes
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4.0
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3.0
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3.5
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4.0
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Optimum HealthCare, Inc.
CMS Contract: H5594
| FL |
HMO
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Yes
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3.5
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4.0
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3.5
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4.0
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Preferred Care Partners, Inc.
CMS Contract: H1045
| FL |
HMO/POS
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Yes
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3.5
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3.0
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3.0
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4.0
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Sierra Health and Life Insurance Company, Inc. (FL)
CMS Contract: H2001
| FL |
PPO
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Yes
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4.0
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4.5
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3.5
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4.0
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Ultimate Health Plans, Inc.
CMS Contract: H2962
| FL |
HMO
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Yes
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3.5
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3.0
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3.5
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3.5
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AvMed, Inc. d/b/a AvMed Health Plans
CMS Contract: H1016
| FL |
HMO
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Yes
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3.5
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3.0
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2.5
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3.5
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Blue Cross And Blue Shield of Florida, Inc.
CMS Contract: H5434
| FL |
PPO
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No
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4.0
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3.5
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3.0
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3.5
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CarePlus Health Plans, Inc.
CMS Contract: H1019
| FL |
HMO
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No
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3.5
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3.5
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3.5
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3.5
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Freedom Health Inc.
CMS Contract: H5427
| FL |
HMO
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Yes
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2.5
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3.5
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3.5
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3.5
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Simply Healthcare Plans, Inc.
CMS Contract: H5471
| FL |
HMO
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Yes
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3.0
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2.5
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3.0
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3.5
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UnitedHealthcare Insurance Company (AL,FL,GA,KY,MS,NC,SC,TN)
CMS Contract: H2228
| AL, FL, GA, KY, MS, NC, SC, TN |
PPO
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Yes
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3.0
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3.5
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3.0
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3.5
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UnitedHealthcare Insurance Company (Florida)
CMS Contract: H2406
| FL, OH |
PPO
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No
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4.0
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5.0
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3.0
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