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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Medicare)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
4.0
 		Aetna Life Insurance Company (Delaware)
CMS Contract: H5521
DE PPO Yes
3.5
3.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc.-(DC,DE,MD,VA,WV)
CMS Contract: H2001
DE, DC, MD, VA, WV PPO Yes
4.0
4.5
3.5
3.5
 		Aetna Health Inc. (Pennsylvania) - Delaware
CMS Contract: H3931
DE HMO Yes
3.0
3.0
3.5
3.5
 		Cigna-HealthSpring Mid-Atlantic, Inc.
CMS Contract: H2108
DE, DC, MD HMO Yes
2.5
3.0
3.0
3.5
 		UnitedHealthcare Insurance Company (DC,DE,MD,PA,VA,WV)
CMS Contract: H2228
DE, DC, MD, PA, VA, WV PPO Yes
3.0
3.5
3.0
2.5
 		Oxford Health Plans of New Jersey (Medicare) †
CMS Contract: H3113
DE, NJ, OR, PA, RI HMO No
2.0
2.5
2.5