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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Medicare)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
4.0
 		Physicians Health Choice of Texas LLC
Other Name: UnitedHealthcare Dual Complete Focus
CMS Contract: H4527
TX HMO Yes
3.0
3.5
3.5
4.0
 		Preferred Care Partners, Inc.
Other Names: UnitedHealthcare The Villages MedicareComplete 2 (HMO-POS); UnitedHealthcare Dual Complete LP (HMO SNP); UnitedHealthcare Group Medicare Advantage (HMO); UnitedHealthcare The Villages MedicareComplete 1 (HMO)
CMS Contract: H1045
FL HMO/POS Yes
3.5
3.0
3.0
4.0
 		Sierra Health and Life Insurance Company, Inc. (AK)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
AK PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (AL,MS,SC,TN)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
AL, MS, SC, TN PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (AR,LA,NM,OK,TX)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
AR, LA, NM, OK, TX PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (AZ,CA,NV)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
AZ, CA, NV PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (CO,MT,ND,SD,UT,WY)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
CO, MT, ND, SD, UT, WY PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (FL)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
FL PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (GA)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
GA PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (Guam)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
GU PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (HI)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
HI PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (IA,KS,MO,NE)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
IA, KS, MO, NE PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (ID,OR,WA)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
ID, OR, WA PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (IL)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
IL PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (IN,MI,OH)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
IN, MI, OH PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (KY)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
KY PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (NC)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
NC PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (NJ)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
NJ PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (PA)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
PA PPO Yes
4.0
4.5
3.5
4.0
 		Sierra Health and Life Insurance Company, Inc. (PR-Puerto Rico)
Other Names: UnitedHealthcare Group Medicare Advantage; UnitedHealthcare MedicareComplete Choice
CMS Contract: H2001
PR PPO Yes
4.0
4.5
3.5
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