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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Medicare)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
4.5
 		Aetna Health Inc. (Connecticut)
CMS Contract: H5793
CT HMO Yes
3.5
3.5
4.0
4.5
 		Aetna Health Inc. (Maine)
CMS Contract: H3597
ME HMO Yes
4.0
4.0
4.0
4.0
 		Aetna Health Inc. (Florida)
CMS Contract: H1609
FL HMO/POS Yes
3.0
3.0
4.0
4.0
 		Aetna Health Inc. (Florida) - Iowa
CMS Contract: H1609
IA HMO Yes
3.0
3.0
4.0
4.0
 		Aetna Health Inc. (New Jersey)
CMS Contract: H3152
NJ HMO Yes
3.5
3.0
3.5
4.0
 		Aetna Health Inc. (Pennsylvania) dba HealthAmerica Pennsylvania, Inc.
CMS Contract: H3959
PA HMO Yes
4.5
3.5
3.0
4.0
 		Aetna Life Insurance Company (Alabama)
CMS Contract: H5521
AL PPO Yes
3.5
3.5
3.5
4.0
 		Aetna Life Insurance Company (Arizona)
CMS Contract: H5521
AZ PPO Yes
3.5
3.5
3.5
4.0
 		Aetna Life Insurance Company (California)
CMS Contract: H5521
CA PPO Yes
3.5
3.5
3.5
4.0
 		Aetna Life Insurance Company (Colorado)
CMS Contract: H5521
CO PPO Yes
3.5
3.5
3.5
4.0
 		Aetna Life Insurance Company (Connecticut)
CMS Contract: H5521
CT PPO Yes
3.5
3.5
3.5
4.0
 		Aetna Life Insurance Company (Delaware)
CMS Contract: H5521
DE PPO Yes
3.5
3.5
3.5
4.0
 		Aetna Life Insurance Company (Florida)
CMS Contract: H5521
FL PPO Yes
3.5
3.5
3.5
4.0
 		Aetna Life Insurance Company (Georgia)
CMS Contract: H5521
GA PPO Yes
3.5
3.5
3.5
4.0
 		Aetna Life Insurance Company (Illinois)
CMS Contract: H5521
IL PPO Yes
3.5
3.5
3.5
4.0
 		Aetna Life Insurance Company (Indiana)
CMS Contract: H5521
IN PPO Yes
3.5
3.5
3.5
4.0
 		Aetna Life Insurance Company (Iowa)
CMS Contract: H5521
IA PPO Yes
3.5
3.5
3.5
4.0
 		Aetna Life Insurance Company (Kansas)
CMS Contract: H5521
KS PPO Yes
3.5
3.5
3.5
4.0
 		Aetna Life Insurance Company (Kentucky)
CMS Contract: H5521
KY PPO Yes
3.5
3.5
3.5
4.0
 		Aetna Life Insurance Company (Louisiana)
CMS Contract: H5521
LA PPO Yes
3.5
3.5
3.5
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