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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Medicare)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
4.0
 		Cigna HealthCare of Arizona, Inc.
CMS Contract: H0354
AZ HMO No (Scheduled)
3.5
4.0
4.0
3.5
 		Cigna HealthCare of North Carolina, Inc.
CMS Contract: H9725
NC HMO No
4.5
4.0
3.0
3.5
 		Cigna-HealthSpring Mid-Atlantic, Inc.
CMS Contract: H2108
DE, DC, MD HMO Yes
2.5
3.0
3.0
3.5
 		Cigna-HealthSpring Pennsylvania, Inc.
CMS Contract: H3949
PA HMO Yes
2.5
3.5
3.0
3.5
 		HealthSpring of Tennessee dba Cigna-HealthSpring of Illinois
CMS Contract: H1415
IL HMO Yes
2.5
3.0
3.5
3.0
 		Cigna HealthCare of Georgia, Inc.
CMS Contract: H0439
GA HMO No
3.0
3.5
3.0
3.0
 		Cigna HealthCare of South Carolina, Inc.
CMS Contract: H7020
SC HMO No
3.5
3.5
3.0
2.5
 		Cigna HealthCare of St. Louis, Inc.
CMS Contract: H9460
KS, MO HMO No
2.5
2.5
2.5