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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Medicare)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
3.5
 		Blue Cross And Blue Shield of Florida, Inc.
CMS Contract: H5434
FL PPO No
4.0
3.5
3.0
3.5
 		Blue Cross Blue Shield of Michigan
CMS Contract: H9572
MI PPO No
3.5
4.5
3.5
3.5
 		Blue Cross of Idaho Health Services, Inc.
CMS Contract: H1350
ID HMO No
3.5
3.5
3.5
3.0
 		Blue Cross And Blue Shield of Florida, Inc.
CMS Contract: R3332
FL PPO No
3.5
3.0
3.0
3.0
 		Blue Cross Blue Shield of North Carolina
CMS Contract: H3449
NC HMO No
3.0
3.5
3.0
3.0
 		Blue Cross Blue Shield of North Carolina
CMS Contract: H3404
NC PPO No
4.0
4.0
3.0
3.0
 		MediSun, dba Blue Cross Blue Shield of Arizona Advantage
CMS Contract: H0302
AZ HMO No
2.5
3.0
3.0
3.0
 		Premera Blue Cross
CMS Contract: H9302
WA HMO No
3.0
3.0
3.0
3.0
 		Premera Blue Cross
CMS Contract: H7245
WA HMO No
3.0
3.5
3.0
Partial Data Reported Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation
CMS Contract: H0927
IL HMO Yes I I I
Partial Data Reported Blue Cross Blue Shield of South Carolina
CMS Contract: H7165
SC HMO No I
0.0
 		I
Partial Data Reported Blue Cross Blue Shield of South Carolina
CMS Contract: H8003
SC PPO No I
1.0
2.5
Partial Data Reported Blue Cross of Idaho Health Services, Inc.
CMS Contract: H1302
ID PPO No I
1.0
2.5
No Data Reported Anthem Health Plans of Maine, Inc. dba Anthem Blue Cross and Blue Shield in Maine
CMS Contract: H8432
ME HMO No
No Data Reported Anthem Health Plans of New Hampshire, Inc. d/b/a/ Anthem Blue Cross and Blue Shield in New Hampshire
CMS Contract: H7728
NH PPO No
No Data Reported Anthem Health Plans of Virginia, Inc. dba Anthem Blue Cross Blue Shield of Virginia
CMS Contract: H4909
VA PPO No
No Data Reported Anthem Health Plans, Inc. dba Anthem Blue Cross and Blue Shield - Connecticut
CMS Contract: H5854
CT HMO No
No Data Reported Anthem Insurance Companies, Inc. dba Anthem Blue Cross and Blue Shield in Indiana (Regional)
CMS Contract: R4487
IN, KY PPO No
No Data Reported Anthem, Inc. dba Anthem Blue Cross
CMS Contract: H0544
CA HMO No
No Data Reported Anthem, Inc. dba Anthem Blue Cross
CMS Contract: H2593
CA, CO, TX, VA HMO No
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