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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Medicare)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
4.0
Aetna Life Insurance Company (Alabama)
CMS Contract: H5521
AL PPO Yes
3.5
3.5
3.5
4.0
Sierra Health and Life Insurance Company, Inc. (AL,MS,SC,TN)
CMS Contract: H2001
AL, MS, SC, TN PPO Yes
4.0
4.5
3.5
3.5
Aetna Health Inc. - (Pennsylvania) Alabama
CMS Contract: H3931
AL HMO Yes
3.0
3.0
3.5
3.5
HealthSpring Life and Health
CMS Contract: H4513
AL, AR, GA, TN, TX HMO No
3.0
4.0
3.5
3.5
UnitedHealthcare Insurance Company (AL,FL,GA,KY,MS,NC,SC,TN)
CMS Contract: H2228
AL, FL, GA, KY, MS, NC, SC, TN PPO Yes
3.0
3.5
3.0
3.5
UnitedHealthcare of the Midlands, Inc. (AL)
CMS Contract: H2802
AL HMO/POS Yes
3.0
3.5
3.0
3.0
Care Improvement Plus South Central Insurance Company
CMS Contract: H5322
AL, FL, GA, IN, NH, NJ, OH, VA HMO/POS No
3.0
3.0
3.0
3.0
Humana Benefit Plan of Illinois, Inc.
CMS Contract: H5525
AL, GA, IL, IN, KY, LA, ME, MT, NJ, NC, OH, PA, SC, WV PPO No
3.5
3.0
3.0
2.5
Humana Insurance Company (Alabama)
CMS Contract: R7315
AL, TN PPO No
3.5
2.5
2.5
Partial Data Reported Bright Health Care
CMS Contract: H8280
AL HMO No I
0.0
I
Partial Data Reported UnitedHealthcare of Alabama, Inc.
CMS Contract: H0432
AL HMO No I
1.5
2.5
No Data Reported Blue Cross and Blue Shield of Alabama
CMS Contract: H0104
AL PPO No
No Data Reported VIVA Health, Inc.
CMS Contract: H0154
AL HMO No