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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Medicaid)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
3.5
 		AMERIGROUP Texas, Inc.
TX HMO Yes
3.5
3.0
2.5
3.5
 		Scott and White Health Plan
Special Project / Area: TX Medicaid / Central, TX
TX HMO No
4.5
4.0
3.0
3.5
 		Superior HealthPlan, Inc
TX HMO Yes
3.0
3.5
3.0
3.0
 		Aetna Better Health of Texas
TX HMO Yes
2.0
2.5
2.5
3.0
 		Amerigroup Insurance Company
TX HMO Yes
3.5
2.5
2.5
3.0
 		Community First Health Plans, Inc.
TX HMO Yes I
3.5
2.5
3.0
 		Molina Healthcare of Texas, Inc.
TX HMO Yes
3.0
2.5
2.5
3.0
 		SHA, LLC dba FIRSTCARE
TX HMO Yes
3.5
2.5
2.0
2.5
 		Parkland Community Health Plan
TX HMO No
4.0
3.0
2.0
2.0
 		United Healthcare - Texas
TX HMO No
0.0
2.5
2.0
1.5
 		El Paso First Health Plans Inc. d/b/a El Paso Health
Special Project: STAR
TX HMO No
4.0
1.5
0.5
Partial Data Reported Community Health Choice, Inc.
Special Project: CAHPS Sum Only
TX HMO No
3.5
 		I I
Partial Data Reported Driscoll Children's Health Plan
TX HMO No I
1.0
0.5
Partial Data Reported HealthSpring Life and Health
Special Project: STAR+PLUS
TX HMO No I
0.0
0.5
No Data Reported Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation
TX HMO No (In process)
No Data Reported Cook Children's Health Plan
Special Project: STAR
TX HMO No
No Data Reported Superior HealthPlan Network
Special Project: STAR
TX HMO No
No Data Reported Superior HealthPlan Network
Special Project: STAR+PLUS
TX HMO No
No Data Reported Texas Children's Health Plan
Special Project: STAR
TX HMO No