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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Medicaid)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
4.5
 		Upper Peninsula Health Plan, LLC
MI HMO Yes
4.0
3.5
4.0
4.0
 		Meridian Health Plan of Michigan, Inc.
MI HMO Yes
3.5
3.5
3.5
4.0
 		Priority Health
MI HMO Yes
3.5
4.0
3.5
3.5
 		Blue Cross Complete of Michigan
MI HMO Yes
3.5
3.0
3.0
3.5
 		HAP Midwest Health Plan, Inc.
MI HMO Yes
4.0
2.0
3.0
3.5
 		McLaren Health Plan, Inc.
MI HMO Yes
3.0
2.5
3.5
3.5
 		Molina Healthcare of Michigan
MI HMO Yes
2.5
3.0
3.0
3.5
 		Total Health Care, Inc.
MI HMO Yes
3.0
2.5
3.0
3.5
 		UnitedHealthcare Community Plan, Inc. dba UnitedHealthcare Community Plan (MI)
MI HMO Yes
2.5
3.0
3.5
3.0
 		Aetna Better Health of Michigan, Inc.
MI HMO Yes
2.5
2.5
2.5
2.5
 		Trusted Health Plan Michigan
MI HMO Yes (Interim)
2.0
2.0
2.5