Health Plan Ranking Seal   

NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Medicaid)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
3.5
 		Coventry Health Care of Florida, Inc. d/b/a Aetna Better Health of Florida
FL HMO Yes
4.0
3.0
3.0
3.5
 		Humana Medical Plan, Inc. (Florida)
FL HMO Yes
3.0
3.0
3.0
3.5
 		Molina Healthcare of Florida, Inc.
Special Project: Managed Medical Assistance
FL HMO Yes
4.0
2.5
3.0
3.5
 		Simply Healthcare Plans, Inc.
FL HMO Yes
4.0
3.0
3.0
3.5
 		South Florida Community Care Network dba Community Care Plan
FL HMO Yes
3.5
3.0
3.0
3.0
 		Florida True Health, Inc. d/b/a Prestige Health Choice
FL HMO Yes I
3.0
2.5
3.0
 		Sunshine Health Plan, Inc.
FL HMO Yes
2.5
2.5
2.5
3.0
 		UnitedHealthcare of Florida, Inc dba UnitedHealthcare Community Plan (FL)
FL HMO Yes
3.5
2.5
2.5
3.0
 		WellCare of Florida, Inc.
FL HMO Yes
3.0
2.5
2.5
2.5
 		Florida MHS Inc. d/b/a Magellan Complete Care
FL HMO Yes
1.5
1.5
2.0
Partial Data Reported Best Care Assurance, LLC d/b/a Vivida Health
FL HMO Yes (Interim) I I I
Partial Data Reported Freedom Health Inc.
FL HMO Yes I I I
Partial Data Reported Lighthouse Health Plan, LLC
FL HMO Yes (Interim) I I I
Partial Data Reported Miami Children's Health Plan, LLC
FL HMO Yes (Interim) I I I
No Data Reported Children's Medical Services Managed Care Plan
FL HMO No