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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Private/Commercial)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
4.5
 		Kaiser Foundation Health Plan of Colorado
CO HMO Yes
2.5
5.0
4.5
4.0
 		Cigna Health and Life Insurance Company - Colorado
CO PPO Yes
3.5
3.5
3.0
4.0
 		HMO Colorado, Inc.
CO HMO Yes
2.5
4.0
3.5
4.0
 		Rocky Mountain Health Maintenance Organization, Inc.
CO PPO Yes
2.5
3.5
4.0
3.5
 		Aetna Life Insurance Company (Colorado)
CO PPO/EPO Yes
2.5
3.0
3.0
3.5
 		Denver Health Medical Plan, Inc.
CO HMO/POS Yes
3.0
4.0
3.0
3.5
 		Rocky Mountain Hospital and Medical Services, Inc. dba Anthem Blue Cross and Blue Shield (Colorado)
Special Project: Federal Employee Program
CO PPO Yes
3.0
3.0
2.5
3.5
 		United Healthcare Services, Inc. (Colorado)
CO PPO Yes
2.5
3.5
3.0
3.5
 		UnitedHealthcare Insurance Company (Colorado)
CO PPO Yes
2.5
3.5
3.0
3.0
 		Humana Health Plan, Inc. (Colorado)
CO HMO/POS Yes I
2.5
3.0
3.0
 		Rocky Mountain Health Maintenance Organization, Inc.
CO HMO Yes
1.5
2.5
3.0
3.0
 		UnitedHealthcare of Colorado, Inc.
CO HMO Yes I
3.0
3.0
2.0
 		Compass Rose Health Plan
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY PPO No
3.5
1.0
1.5
Partial Data Reported Aetna Health Inc. (Pennsylvania) - Colorado
CO HMO/POS Yes I I I
Partial Data Reported Cigna HealthCare of Colorado
CO HMO/POS Yes I I I
No Data Reported American Postal Workers Union Health Plan
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, GU, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VI, VA, WA, WV, WI, WY PPO No
No Data Reported Government Employees Health Association, Inc.
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, GU, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VI, VA, WA, WV, WI, WY PPO No
No Data Reported National Association of Letter Carriers Health Benefit Plan
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY PPO No
No Data Reported Special Agents Mutual Benefit Association
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, GU, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY PPO No