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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Private/Commercial)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
5.0
 		Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc.
Other Names: Kaiser Permanente Individuals and Families HMO Plan; Kaiser Permanente Deductible HMO Plan with [Signature or Select] Network; Kaiser Permanente HMO Plan with the Select Network; Kaiser Permanente HMO Plan with the Signature Network; Kaiser Permanente HSA Qualified Deductible HMO Plan with [Signature or Select] Network; Kaiser Permanente HMO plan with the [Signature or Select] Network
DC, MD, VA HMO Yes
3.5
5.0
4.5
4.5
 		Kaiser Foundation Health Plan Inc. - Southern California
Other Name: Kaiser Permanente (Commercial)
CA HMO Yes
2.5
5.0
4.5
4.5
 		Kaiser Foundation Health Plan of Colorado
Other Name: Kaiser Permanente Colorado
CO HMO Yes
2.5
5.0
4.5
4.5
 		Kaiser Foundation Health Plan, Inc. - Hawaii
Other Name: Kaiser Permanente Commercial HMO
HI HMO Yes
3.0
4.5
4.0
4.5
 		Kaiser Foundation Health Plan, Inc. - Northern California
Other Name: Kaiser Permanente Northern CA
CA HMO Yes
3.0
5.0
4.5
4.0
 		Kaiser Foundation Health Plan of Georgia, Inc.
Other Name: Kaiser Permanente
GA HMO Yes
2.0
4.0
3.5