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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Private/Commercial)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
4.5
 		Anthem Health Plans, Inc. dba Anthem Blue Cross and Blue Shield - Connecticut
CT HMO/POS Yes
4.0
4.5
3.5
4.0
 		Anthem Health Plans of Maine, Inc. dba Anthem Blue Cross and Blue Shield in Maine
ME HMO/POS Yes
3.0
4.5
3.5
4.0
 		HMO Colorado, Inc.
Other Names: Anthem Bronze Blue Priority HMO; Anthem Bronze Mountain Enhanced HMO; Anthem Bronze Pathway HMO; Anthem Gold Blue Priority HMO; Anthem Gold Mountain Enhanced HMO; Anthem Gold Pathway HMO; Anthem Silver Blue Priority HMO; Anthem Silver Mountain Enhanced HMO; Anthem Silver Pathway HMO
CO HMO Yes
2.5
4.0
3.5
3.5
 		Anthem Blue Cross Life and Health Insurance Company
CA PPO/EPO Yes
2.5
3.0
3.0
3.5
 		Anthem Health Plans of Maine, Inc. dba Anthem Blue Cross and Blue Shield in Maine
Special Project: Federal Employee Program
ME PPO Yes
4.5
2.0
3.0
3.5
 		Anthem Health Plans of New Hampshire, Inc. d/b/a/ Anthem Blue Cross and Blue Shield in New Hampshire
Special Project: Federal Employee Program
NH PPO Yes
4.5
2.5
2.5
3.5
 		Anthem Health Plans of Virginia, Inc. dba Anthem Blue Cross Blue Shield of Virginia
VA PPO/EPO Yes
3.0
3.0
3.0
3.5
 		Anthem Health Plans, Inc. dba Anthem Blue Cross and Blue Shield - Connecticut
Special Project: Federal Employee Program
CT PPO Yes
4.5
2.5
3.0
3.5
 		Blue Cross and Blue Shield of Wisconsin dba Anthem Blue Cross and Blue Shield in Wisconsin
Special Project: Federal Employee Program
WI PPO Yes
4.5
2.5
2.5
3.5
 		Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. dba Anthem Blue Cross and Blue Shield
GA HMO/POS Yes
4.0
3.0
2.5
3.5
 		Blue Cross of California dba Anthem Blue Cross
CA HMO/POS Yes
2.5
3.5
3.0
3.5
 		Blue Cross of California dba Anthem Blue Cross
CA PPO/EPO Yes
2.5
3.0
3.0
3.5
 		Compcare Health Services Insurance Corporation dba Anthem Blue Cross and Blue Shield in Wisconsin
WI POS Yes I
3.0
3.5
3.5
 		HealthKeepers, Inc.
Other Name: Anthem HealthKeepers
VA HMO/POS Yes
2.0
3.5
3.0
3.5
 		HMO Missouri, Inc. dba Anthem Blue Cross and Blue Shield in Missouri
MO HMO/POS Yes
3.5
3.0
3.0
3.5
 		Rocky Mountain Hospital and Medical Services, Inc. dba Anthem Blue Cross and Blue Shield (Colorado)
Special Project: Federal Employee Program
CO PPO Yes
3.0
3.0
2.5
3.0
 		Anthem Health Plans of Kentucky, Inc. dba Anthem Blue Cross and Blue Shield in Kentucky
KY PPO/EPO Yes
4.0
2.5
2.0
3.0
 		Anthem Health Plans of Kentucky, Inc. dba Anthem Blue Cross and Blue Shield in Kentucky
KY HMO Yes
2.5
2.5
2.5
3.0
 		Anthem Insurance Companies, Inc. dba Anthem Blue Cross and Blue Shield in Indiana
IN HMO Yes
4.0
 		I
2.0
3.0
 		Anthem Insurance Companies, Inc. dba Anthem Blue Cross and Blue Shield in Indiana
IN PPO/EPO Yes
3.0
3.0
2.5
12