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NCQA Health Insurance Plan Ratings 2019-2020 - Summary Report (Private/Commercial)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2019, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. Ratings emphasize care outcomes (the results of care) and what patients say about their care.

The overall rating is the weighted average of all measures, not the average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2019 ratings page.

Note: There were no Health Plan Ratings in 2020. See our Health Plan Ratings Marketing and Advertising Guidelines for more information regarding the continued usage of 2019-2020 Health Plan Ratings for advertising and marketing purposes.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
4.5
 		AultCare Insurance Company
OH HMO Yes
5.0
 		I I
4.0
 		Paramount Insurance Company
OH HMO Yes
4.0
3.5
3.5
3.5
 		Aetna Life Insurance Company (Ohio)
OH PPO/EPO Yes
3.0
2.5
3.5
3.5
 		AultCare Corporation
OH PPO Yes
3.5
2.5
3.0
3.5
 		Medical Health Insuring Corporation of Ohio (MHICO)
OH HMO Yes
4.0
2.5
3.0
3.5
 		Medical Mutual of Ohio
OH HMO/POS/PPO Yes
4.0
2.5
3.0
3.5
 		Summa Insurance Company, Inc
OH PPO Yes
3.0
3.0
3.5
3.5
 		The Health Plan of the Upper Ohio Valley, Inc. dba The Health Plan
OH, WV HMO Yes
3.5
3.0
3.0
3.5
 		United HealthCare Services, Inc. (Ohio)
OH PPO Yes
4.0
3.0
3.0
3.5
 		UnitedHealthcare Insurance Company (Ohio)
OH PPO Yes
4.0
3.0
3.0
3.0
 		Cigna Health and Life Insurance Company - Ohio
OH HMO/POS/PPO Yes
3.0
1.5
2.5
3.0
 		Community Insurance Company dba Anthem Blue Cross and Blue Shield in Ohio
OH HMO/POS Yes
4.0
1.5
2.0
3.0
 		Community Insurance Company dba Anthem Blue Cross and Blue Shield in Ohio
OH PPO/EPO Yes
2.0
3.0
2.5
2.0
 		Compass Rose Health Plan
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY PPO No
3.5
1.0
1.5
Partial Data Reported Aetna Health Inc. (Pennsylvania) - Ohio
IN, KY, OH HMO/POS Yes I I I
Partial Data Reported Humana Health Plan of Ohio, Inc.
OH HMO/POS Yes I
3.0
3.5
Partial Data Reported Oscar Buckeye State Insurance Corporation
OH HMO Yes (Interim) I I I
Partial Data Reported Oscar Insurance Corporation of Ohio
OH EPO Yes I I I
No Data Reported American Postal Workers Union Health Plan
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, GU, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VI, VA, WA, WV, WI, WY PPO No
No Data Reported Government Employees Health Association, Inc.
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, GU, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VI, VA, WA, WV, WI, WY PPO No
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