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NCQA Health Insurance Plan Ratings 2018-2019 - Summary Report (Medicaid)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2018, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. This way of rating plans emphasizes care outcomes (the results of care people receive) and what patients say about their care.

Note: The overall rating score is the weighted average of all measures, not an average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2018 ratings page.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
3.5
AMERIGROUP Tennessee, Inc
Special Project: Middle TN
TN HMO Yes
3.0
3.0
3.0
3.5
UnitedHealthcare Plan of the River Valley, Inc. dba UnitedHealthcare Community Plan (TN)
Special Project: East TN
TN HMO Yes
4.0
2.5
3.0
3.5
UnitedHealthcare Plan of the River Valley, Inc. dba UnitedHealthcare Community Plan (TN)
Special Project: Middle TN
TN HMO Yes
4.0
3.0
3.0
3.5
Volunteer State Health Plan, Inc. dba BlueCare Tennessee
Special Project: BlueCare
TN HMO Yes
4.5
3.0
3.0
3.5
Volunteer State Health Plan, Inc. dba BlueCare Tennessee
Special Project: TennCare Select
TN HMO Yes
4.5
1.5
3.0
3.0
AMERIGROUP Tennessee, Inc
Special Project: East TN
TN HMO Yes
3.0
2.0
2.5
3.0
UnitedHealthcare Plan of the River Valley, Inc. dba UnitedHealthcare Community Plan (TN)
Special Project: West TN
TN HMO Yes
3.5
2.0
2.5
3.0
Volunteer State Health Plan, Inc. dba BlueCare Tennessee
Special Project: Blue Care-West
TN HMO Yes
4.0
2.5
2.5
3.0
Volunteer State Health Plan, Inc. dba BlueCare Tennessee
Special Project: BlueCare-Middle
TN HMO Yes
3.0
2.5
2.5
2.5
AMERIGROUP Tennessee, Inc
Special Project: West TN
TN HMO Yes
3.0
2.0
2.0
Partial Data Reported Volunteer State Health Plan, Inc. dba BlueCare Tennessee
TN PPO Yes I I I