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NCQA Health Insurance Plan Ratings 2018-2019 - Summary Report (Private)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2018, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. This way of rating plans emphasizes care outcomes (the results of care people receive) and what patients say about their care.

Note: The overall rating score is the weighted average of all measures, not an average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2018 ratings page.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
4.5
Medical Associates Health Plan, Inc.
Special Project: Accreditation
IL, IA HMO/POS Yes
4.0
3.5
4.0
4.0
Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation
IL HMO Yes
3.5
3.5
3.5
4.0
Health Alliance Medical Plans
IL HMO/POS Yes
4.0
3.5
3.5
4.0
Humana Insurance Company (Illinois)
IL PPO Yes
3.5
3.5
3.5
4.0
UnitedHealthcare Plan of the River Valley, Inc.
IL, IA, TN, VA HMO/POS Yes
3.5
3.5
3.0
3.5
Aetna Life Insurance Company (Illinois)
IL PPO/EPO Yes
3.0
2.5
3.0
3.5
Humana Health Plan, Inc. (Illinois)
IL HMO/POS Yes
3.0
3.0
3.0
3.5
United HealthCare Services, Inc. (Illinois)
IL PPO Yes
3.0
3.0
3.0
3.5
UnitedHealthcare Insurance Company (Illinois)
IL PPO Yes
3.0
3.0
3.0
3.5
UnitedHealthcare Insurance Company of Illinois
IL PPO Yes
3.0
3.0
3.0
3.0
Aetna Health Inc. (Pennsylvania) - Illinois
IL, IN HMO/POS Yes
3.0
2.5
3.0
3.0
Aetna Health Inc. (Pennsylvania) - Missouri
IL, KS, MO HMO/POS Yes
2.5
2.0
3.0
3.0
Cigna Health and Life Insurance Company - Illinois
IL PPO Yes
3.0
2.5
2.5
1.5
American Postal Workers Union Health Plan
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, GU, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VI, VA, WA, WV, WI, WY PPO No
4.0
0.5
1.5
1.0
Union Health Service
IL HMO No
2.5
0.5
1.0
Partial Data Reported Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation (FEP)
Special Project: Federal Employee Program
IL PPO Yes I I I
Partial Data Reported Cigna HealthCare of Illinois, Inc.
IL HMO/POS Yes I I I
Partial Data Reported Coventry Health and Life Insurance Company (Illinois)
IL PPO Yes I I I
Partial Data Reported Coventry Health Care of Illinois, Inc.
IL HMO/POS/PPO Yes I I I
Partial Data Reported UnitedHealthcare of Illinois, Inc.
IL, IN HMO/POS Yes I I I
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