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NCQA Health Insurance Plan Ratings 2018-2019 - Summary Report (Private)

Search for a health insurance plan by state, plan name or plan type (private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2018, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. This way of rating plans emphasizes care outcomes (the results of care people receive) and what patients say about their care.

Note: The overall rating score is the weighted average of all measures, not an average of the three composites (Consumer Satisfaction, Prevention, Treatment). For more information about the ratings, including how they are calculated, visit our 2018 ratings page.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
4.5
Capital Health Plan, Inc.
FL HMO Yes
4.0
4.5
4.0
3.5
Aetna Life Insurance Company (Florida)
FL PPO/EPO Yes
3.5
2.5
2.5
3.5
AvMed, Inc. d/b/a AvMed Health Plans
FL HMO/POS Yes
4.0
3.0
2.5
3.5
Blue Cross And Blue Shield of Florida, Inc.
FL PPO Yes
4.0
3.0
3.0
3.5
Cigna Health and Life Insurance Company - Florida
FL PPO Yes
3.5
3.0
2.5
3.5
Cigna HealthCare of Florida, Inc.
FL HMO/POS Yes
3.5
3.0
2.5
3.5
Florida Health Care Plan, Inc.
FL HMO/POS Yes
3.5
2.5
3.0
3.5
Health First Commercial Plans, Inc.
FL HMO/POS Yes
3.5
2.5
3.0
3.5
Health First Insurance Inc.
FL PPO Yes
3.5
2.5
3.0
3.5
Health Options Inc.
FL HMO Yes
2.5
3.0
3.0
3.0
Aetna Health Inc.  (Florida)
FL HMO/POS Yes
2.5
2.5
2.5
3.0
Humana Medical Plan, Inc. (Florida)
FL HMO/POS Yes
2.5
2.5
2.5
3.0
Neighborhood Health Partnership, Inc.
FL HMO/POS Yes I
2.5
2.0
3.0
United HealthCare Services, Inc. (Florida)
FL PPO Yes
3.0
3.0
2.5
3.0
UnitedHealthcare Insurance Company (Florida)
FL PPO Yes
3.0
3.0
2.5
3.0
UnitedHealthcare of Florida, Inc.
FL HMO/POS Yes
3.0
2.5
2.5
1.5
American Postal Workers Union Health Plan
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, GU, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VI, VA, WA, WV, WI, WY PPO No
4.0
0.5
1.5
Partial Data Reported Coventry Health Care of Florida, Inc.
FL HMO/POS Yes I I I
Partial Data Reported Humana Health Insurance Company of Florida, Inc.
Special Project: CAHPS Sum Only
FL PPO No I I I
No Data Reported Compass Rose Health Plan
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY PPO No
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