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NCQA Health Insurance Plan Ratings 2017-2018 - Summary Report (Private)

Search for a health insurance plan by state, plan name or plan type (Private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2017, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. This way of rating plans emphasizes care outcomes (the results of care people receive) and what patients say about their care.

Information about the ratings, including how they are calculated, is available here. To license the underlying data, go here.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
3.5
Aetna Health Inc. (Pennsylvania) - Tennessee
TN HMO/POS Yes
4.5
2.5
2.0
3.5
BlueCross BlueShield of Tennessee, Inc.
TN PPO Yes
3.5
3.0
3.0
3.5
Cigna Health and Life Insurance Company - Tennessee
TN PPO Yes
3.0
3.0
2.5
3.5
Cigna HealthCare of Tennessee, Inc.
MS, TN HMO/POS Yes
3.5
3.0
2.5
3.5
Connecticut General Life Insurance Company - Tennessee
TN PPO Yes
3.0
3.0
2.5
3.5
UnitedHealthcare Plan of the River Valley, Inc.
IL, IA, TN HMO/POS Yes
3.5
2.5
3.0
3.5
UnitedHealthcare Services Company of the River Valley, Inc.
IL, IA, TN HMO/POS Yes
3.5
2.5
3.0
3.0
Aetna Life Insurance Company (Tennessee)
TN PPO/EPO Yes
3.5
2.5
2.0
3.0
Humana Health Plan Inc. (Tennessee)
TN HMO/POS Yes I
2.5
2.5
3.0
United Healthcare Services, Inc (Tennessee)
TN PPO Yes
3.0
2.5
2.5
3.0
UnitedHealthcare Insurance Company (Tennessee)
TN PPO Yes
3.0
2.5
2.5
No Data Reported Compass Rose Health Plan
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY PPO No