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NCQA Health Insurance Plan Ratings 2017-2018 - Summary Report (Private)

Search for a health insurance plan by state, plan name or plan type (Private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2017, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. This way of rating plans emphasizes care outcomes (the results of care people receive) and what patients say about their care.

Information about the ratings, including how they are calculated, is available here. To license the underlying data, go here.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
4.0
Blue Cross Blue Shield of North Carolina
NC POS Yes
2.5
4.0
3.5
3.5
Aetna Health Inc. (Pennsylvania) - North Carolina dba Coventry Health Care of the Carolinas, Inc.
NC, SC HMO/POS Yes
2.5
3.5
3.0
3.5
Blue Cross Blue Shield of North Carolina
NC PPO Yes
3.0
3.5
3.0
3.5
United Healthcare Services, Inc (North Carolina)
NC PPO Yes
3.0
3.5
2.5
3.5
UnitedHealthcare Insurance Company (North Carolina)
NC PPO Yes
3.0
3.5
2.5
3.0
Aetna Life Insurance Company (North Carolina)
NC PPO/EPO Yes
4.0
2.5
2.0
3.0
Cigna Health and Life Insurance Company - North Carolina
NC PPO Yes
3.5
3.5
2.0
3.0
Connecticut General Life Insurance Company - North Carolina
NC PPO Yes
3.5
3.5
2.0
Partial Data Reported Aetna Health Inc. (Pennsylvania) - North Carolina
NC, SC HMO/POS Yes I I I
Partial Data Reported Cigna HealthCare of North Carolina, Inc.
NC HMO/POS Yes I I I
No Data Reported Compass Rose Health Plan
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY PPO No
No Data Reported UnitedHealthcare of North Carolina, Inc.
NC HMO/POS No (Scheduled)