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NCQA Health Insurance Plan Ratings 2017-2018 - Summary Report (Private)

Search for a health insurance plan by state, plan name or plan type (Private, Medicaid, Medicare). Click a plan name for a detailed analysis.

In 2017, NCQA rated more than 1,000 health insurance plans based on clinical quality, member satisfaction and NCQA Accreditation Survey results. This way of rating plans emphasizes care outcomes (the results of care people receive) and what patients say about their care.

Information about the ratings, including how they are calculated, is available here. To license the underlying data, go here.

Lower Performance Higher Performance
≤1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Rating
Plan Name
States
Type
NCQA Accreditation
Consumer Satisfaction
Prevention
Treatment
3.5
Aetna Health Inc. (Pennsylvania) - Missouri
IL, KS, MO HMO/POS Yes
3.0
2.0
3.0
3.5
Blue Cross and Blue Shield of Kansas City
KS, MO PPO Yes
3.5
3.0
3.0
3.5
Blue Cross and Blue Shield of Kansas City, Good Health HMO, Inc.
KS, MO HMO Yes
3.0
3.0
3.5
3.5
Cigna Health and Life Insurance Company - Missouri
MO PPO Yes
3.5
3.0
3.0
3.5
Connecticut General Life Insurance Company - Missouri
MO PPO Yes
3.5
3.0
3.0
3.5
HMO Missouri, Inc. dba Anthem Blue Cross Blue Shield in Missouri
MO HMO/POS Yes
3.5
2.5
3.0
3.5
Humana Health Plan, Inc. (Kansas City)
KS, MO HMO/POS Yes
4.0
3.0
3.0
3.5
Humana Insurance Company (KS, MO)
KS, MO PPO Yes I
2.5
3.0
3.5
United Healthcare Services, Inc (Missouri)
MO PPO Yes
3.0
3.0
3.0
3.5
UnitedHealthcare Insurance Company (Missouri)
MO PPO Yes
3.0
3.0
3.0
3.0
Aetna Life Insurance Company (Missouri)
MO PPO/EPO Yes
3.5
2.0
2.0
3.0
Coventry Health and Life Insurance Company (Missouri)
MO PPO Yes
2.5
2.0
3.0
3.0
Coventry Health and Life Insurance Company (Western Missouri)
MO PPO Yes
2.5
2.0
2.5
3.0
RightCHOICE Managed Care, Inc. dba Anthem Blue Cross and Blue Shield in Missouri
Special Project: Federal Employee Program
MO PPO Yes
4.5
2.0
2.0
2.5
Cigna HealthCare of St. Louis, Inc.
IL, KS, MO HMO/POS Yes
3.0
2.0
1.5
Partial Data Reported Coventry Health Care of Missouri, Inc.
MO HMO/POS Yes I I I
Partial Data Reported UnitedHealthcare Military & Veterans Services, LLC
AZ, AK, CA, CO, HI, ID, IA, KS, MN, MO, MT, NE, NV, NM, ND, OR, SD, TX, UT, WA, WY POS Yes I I I
Partial Data Reported UnitedHealthcare of the Midwest, Inc.
KS, MO HMO/POS Yes I I I
No Data Reported Compass Rose Health Plan
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY PPO No
No Data Reported Cox Health Systems Insurance Company, Inc.
MO PPO No